The principal of the conference call is very simple. It lets you have a conference without squeezing all of the listeners and speakers into one cramped room. Communication is crucial to any successful business. If you are serious about achieving real growth than you need to look at having a way for your employees to easily communicate with each other and the management.
Of course, these days, it is no longer necessary to have those really long tables at a conference room, thanks to the development of methods like conference calls and web conferencing. These are used increasingly frequently by corporate organizations to overcome the hurdles put up by time and space.
These days organizations that offer services to facilitate conference calls have been becoming increasingly competitive. And why shouldn’t they? As demand for conferencing rises, so too will the supply, and everybody wants to prove that they are the best. So each conference call service provider tries to provide better service. So you can get CDs recording all that took place in the discussion. Also, the person hosting the conference call usually has access to a number of features that may be used to better the conference.
Conference phones on the other hand, operate in full-duplex mode. This allows all parties to speak at once without any adverse effect. It does this by using a digital signal processor which prevents feedback by eliminating speaker noise from being picked up by the microphones. This is also called echo cancellation. In effect, the digital signal processor detects the speaker signals and removes those sounds from whatever is entering the microphones. Thus, all parties can interact simultaneously without the choppiness of a typical speakerphone call.
There are some things to look for when you are considering conference phones. The first is compatibility. You want something that is plug and play. However, this is only guaranteed with analog jacks. Several proprietary digital phone systems may hamper compatibility. The second is sound quality. You obviously want full-duplex capability. Some models have better sound quality than others so it is always a good idea to test some and compare.
Options and pricing are also major considerations when looking at conference phones. Expansion capabilities for the future might be something worth looking at. There are also units with remote controls and wireless microphones. In terms of pricing, there are several reputable manufacturers so finding a great deal will not be difficult. Finally You will want to see how well it will integrate into your office. Testing it live in your meeting room is often desirable before making a final purchase. If you cannot do a trial, try to rent the equipment first.
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